Right after your purchase, you’ll get an email with a download link. It’s sent automatically. If you don’t see it, check your spam or promotions tab — sometimes it hides there.
Yes, but we recommend using a computer. Some links (like Canva templates or large PDFs) may not open properly on phones or tablets. For the smoothest experience, use a laptop or desktop.
No problem! Try opening the file on a different device or browser (like Chrome on a computer). If it still doesn’t work, just email us at hello@mysticdownloads.com with your order details — we’ll make sure you get everything.
Since this is a digital product that you receive instantly, we can’t offer refunds. But if something isn’t working or you're confused, just send us a message — we’re always here to help 💌
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